WWW.SHARKCLEAN.COM
Professional SLIM
®
STEAM POCKET MOP
S3452
OWNER’S GUIDE
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10. DO NOT pull or carry by power
cord, use power cord as handle,
close a door on the power cord, or
pull the power cord around sharp
edges or corners. Keep power cord
away from heated surfaces.
20.When cleaning the steam mop,
unplug the power cord from the
electrical outlet and clean with a
dry or damp cloth. Do not pour
water or use alcohol, benzene or
paint thinner on the unit.
11. DO NOT unplug by pulling on
power cord. To unplug, grasp the
plug not the power cord. Do not
use extension cords or outlets
with inadequate current carrying
capacity.
21. Extreme caution should be
exercised when using this
appliance to clean stairs.
22. Never use steam mop without
micro-fiber cleaning pad attached.
23. Keep your work area well lit.
12. DO NOT put any objects into
openings. Do not use with any
opening that is blocked.
24. Store steam mop indoors in a cool,
dry place.
13. DO NOT put hands or feet under
25. To avoid circuit overload, do not
operate another appliance on the
same socket (circuit) as the steam
cleaner.
the steam mop. Unit gets very hot.
14. Use ONLY on flat, horizontal
surfaces. Do not use on walls,
counters or windows.
26. If an extension cord is absolutely
necessary, an extension cord rated
a minimum of 15 ampere, 14 gage
cord should be used. Cords rated
for less amperage may overheat.
Care should be taken to arrange
cord so that it cannot be pulled or
tripped over.
15. DO NOT use on leather, wax
polished furniture or floors,
synthetic fabrics, velvet or other
delicate, steam sensitive materials.
16. DO NOT add cleaning solutions,
scented perfumes, oils or any other
chemicals to the water used in this
appliance as this may damage the
unit or make it unsafe for use. If
you live in a hard water area, we
recommend using distilled water in
your steam mop.
27 Always unplug and allow the steam
mop to cool before removing or
changing mop heads.
WARNING: Your steam
mop is designed to clean hard
floor surfaces that will withstand
high heat. Do not use on unsealed
wood or unglazed ceramic floors.
On surfaces that have been treated
with wax or some no wax floors,
the sheen may be removed by the
heat and steam action. It is always
recommended to test an isolated
area of the surface to be cleaned
before proceeding. We also
17. When in use, NEVER turn the
appliance over or on its side.
NEVER DIRECT STEAM TOWARDS
PEOPLE, ANIMALS OR PLANTS.
18. NEVER LEAVE THE STEAM MOP
IN ONE SPOT ON ANY SURFACE
FOR ANY PERIOD OF TIME WHEN
MICRO-FIBER PAD IS ATTACHED
AS THIS WILL DAMAGE YOUR
FLOORS.
19. Carefully remove the micro-fiber
cleaning pad immediately after you
have unplugged and allowed the
steam mop to cool.
recommend that you check the use
and care instructions from the floor
manufacturer.
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This manual covers model number: S3452 11
TECHNICAL SPECIFICATIONS
Voltage:
Power:
Water
120V., 60Hz.
1550 Watts
Capacity: 320ml (10 oz.)
TOLL FREE: 1-800-798-7398
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Contents
Getting Started......................................................................2
Using Your Steam Mop .......................................................5
Care of Your Steam Mop....................................................8
Troubleshooting Guide .......................................................10
Warranty...................................................................................11
Thank you
for purchasing
the Shark®
Professional SLIM
Steam Pocket®
Mop.
1
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Getting Started
When assembling your steam mop there
may be a little water in or around the
water tank. This is because we test 100%
our steam mops to ensure the quality
of your Shark® Professional SLIM
Steam Pocket® Mop.
g
h
a
d
b
i
j
c
e
k
f
a Steam Mop Body
b Mop Handle
g Quick Release Swivel Cord Wrap
h Cord Clips
c All-Purpose Mop Head (1)
d Filling Flask
i
j
Water Tank
Steam Control Button
e Two-Sided Micro-Fiber Cleaning Pads
k Mop Head Release Button
for the All-Purpose Mop Head (2)
f
(1) 6mm x 52mm Large Screw*
*Phillips or flat head screwdriver can be
used. Screwdriver not included.
2
TOLL FREE: 1-800-798-7398
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fig. 1
IMPORTANT: Always make sure the
mop is UNPLUGGED from the wall
when not in use. Never fill the mop,
attach the mop head, change or
remove the micro-fiber cleaning pad
when the mop is plugged into
ASSEMBLE
1
Insert the Mop handle end labeled
“Front” into the steam mop body.
Make sure it is inserted past the
line printed on the pole. Secure the
assembled handle and pole by using
the large screw and a Phillips or a flat
head screwdriver (screwdriver not
included). (fig. 1)
a power outlet. To prolong the life
of your Shark® Professional SLIM
Steam Pocket® Mop, we recommend
using distilled water. Make sure
you only add water to the tank.
Chemicals or cleaning solutions may
damage the appliance and could be
unsafe for you and your family.
3
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Getting Started - cont’d
fig. 2
fig. 4
fig. 5
fig. 3
IMPORTANT: Do not use on unsealed
wood or unglazed ceramic floors.
On surfaces that have been treated
with wax or some no wax floors,
the sheen may be removed by
the heat and steam action. It is
always recommended to test an
isolated area of the surface to be
cleaned before proceeding. We
recommend that you check the use
and care instructions from the floor
manufacturer.
2
Use the lavender loop on the side of
the micro-fiber cleaning pad to slide
the mop head into the pad pocket.
Then secure the quick fasteners on
the top of the pocket to lock in place.
(fig. 2)
3
Snap the mop head into the base to
secure it. (fig. 3)
4
Open the water tank door. (fig. 4)
Use the filling flask and pour water
into the tank. Do not overfill. Press
the water tank door firmly to close.
(fig. 5)
4
TOLL FREE: 1-800-798-7398
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Using Your Steam Mop
IMPORTANT: Do not use the mop
without attaching a micro-fiber
cleaning pad and adding water to the
tank first.
m
a
e
t
s
l
o
r
t
n
o
c
fig. 7
fig. 6
IMPORTANT: Sweep or vacuum your
floors prior to cleaning with your Steam
Mop.
1
Pull and twist the quick release cord
holder to unwrap the power cord
completely. Plug into a 120-volt electrical
outlet. (fig. 6)
great quick cleaning products to
complement your Steam Mop, such as
the Shark® Navigator™ Lift-Away®
(model NV350).
2
The STEAM CONTROL button will
flash blue. If the light does not turn
on, reference the troubleshooting
section on page 10. (fig. 7)
5
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Using Your Steam Mop - cont’d
m
a
e
t
s
l
o
r
t
n
o
c
fig. 8
3
Press the STEAM CONTROL button once
to activate the steam. The light turns solid
blue when the unit is steaming (fig. 8 & 7)
NOTE: It may take up to 30 seconds for
your mop to heat up and begin steaming.
When you are using the mop for the first
time, it might take longer than the normal
30 seconds to start steaming.
fig. 9
4
Clean your floors with a forward and
backward motion. (fig. 9)
To stop the steam press the
STEAM CONTROL button until
the LED light turns flashing blue.
6
TOLL FREE: 1-800-798-7398
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Using Your Steam Mop - cont’d
fig. 10
NOTE: Please wait 2-3 minutes for
the Steam Mop to cool off before
removing the mop head or the
micro-fiber cleaning pad. Never leave
the steam mop with a damp/wet
micro-fiber cleaning pad on
any floor.
5 When one side of the micro-fiber
cleaning pad gets dirty, just flip the
mop over and you can quickly start
using the other side. (fig. 10)
6 When the water tank is empty, the
steam mop will stop producing
steam. You can refill the water
tank at any time as long as the
mop is unplugged from the outlet.
Reference the filling instructions
from page 4.
7
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Care of Your Steam Mop
fig. 11
fig. 13
fig. 12
AFTER USE AND STORAGE
2
Empty the water tank before
storage. Open the water tank door
and empty the tank over a sink.
Close the water cap. (fig. 12)
1
When you have finished using
the steam mop, press the STEAM
CONTROL button until the LED light
turns flashing BLUE. This stops the
unit from steaming. Unplug the cord
from the outlet and place the mop
into the upright position. Let the unit
cool for 2-3 minutes.
3 To store the Shark® Professional SLIM
Steam Pocket® Mop hanging up, first
remove the head (after it has cooled
and the steam has been released)
then hang on a large hook. (fig. 13)
Remove the micro-fiber cleaning pad
by releasing the quick fasteners and
using the lavender loop on the side
of the pocket, avoiding contact with
the hot pad or dirt. (fig. 11)
8
TOLL FREE: 1-800-798-7398
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To order additional parts
and accessories, visit
or call 1-800-798-7398.
fig. 16
fig. 14
DECALCIFYING YOUR STEAM MOP
Calcium and mineral deposits can
build up and impact the performance
of your steam mop over time.
To extend the life of your product
we recommend that you use
distilled water or Shark®’s
Water Filtration Bottle.
(model XTWFBOI).
fig. 15
CLEANING THE NOZZLE
Your steam mop should not
normally require cleaning, however,
should you notice a decrease in the
steam output, it may be necessary
to remove mineral deposits built up
around the nozzle.
CARE OF YOUR MICRO-FIBER
CLEANING PAD
1
We recommend washing your
micro-fiber cleaning pad separately
from other fabrics to avoid picking
up lint. Only use liquid detergent
(no powder detergent). Do not use
any fabric softeners or bleach. Line
dry or dry on a low dryer setting.
(fig. 14)
1
Unplug the steam mop from the
electrical outlet.
2 Use a small diameter stiff metal
wire, such as a straightened metal
paperclip, and carefully insert the
end of the wire into the nozzle
orifice. (fig. 16)
2 If there are loose threads on the
micro-fiber cleaning pad carefully
cut the thread with scissors. Do not
pull on them or cut at the base.
(fig. 15)
3 Move the wire back and forth several
times to remove any deposits.
4
Plug the steam mop in to the power
outlet and test steam output.
9
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Troubleshooting Guide
PROBLEM
POSSIBLE REASONS & SOLUTIONS
Your steam mop should be securely plugged into a 120V AC electrical
outlet only.
The Professional SLIM
Steam Pocket® Mop will
not turn-on.
Check your fuse or breaker.
If your unit still does not work, call Customer care at 1-800-798-7398.
Is there water in the water tank? If not, add water to your steam mop
following instructions on page 4.
The unit will not make
steam.
If the unit still does not make steam, follow the decalcification
instructions on page 9.
If your unit still does not work, call Customer care at 1-800-798-7398.
If you have already plugged in your unit, unplug and try a different
outlet. This may reset the standby mode.
Cannot activate steam
flashing blue light
remains on.
Add water to the tank and press the STEAM CONTROL button to select
a steam setting.
If your unit still does not work, call Customer care at 1-800-798-7398.
The Professional SLIM
Steam Pocket® Mop
leaves water on the
floor.
Check to see if your micro-fiber cleaning pad is soaked through. We
recommend you unplug the steam mop and change the micro-fiber
cleaning pad.
Make sure the micro-fiber cleaning pad is attached correctly.
The Professional SLIM
Steam Pocket® Mop
left a white spot on the
floor.
Do not leave your steam mop on the floor with a damp or wet cleaning
pad.
If you’re using tap water we recommend switching to distilled water.
Make sure the water tank door is closed securely.
Shark® provides in-tank water treatment media to help reduce scale
build-up caused by hard water. The square you are seeing is the water
treatment packet that will help minimize the build-up and calcification
to extend the life of your mop. Shark® recommends you use distilled
water to prevent hard water scaling to ensure the longevity and
durability of your mop.
There is a square block
in my water tank.
The micro-fiber cleaning pad might be dirty. Flip or change the cleaning
pad.
If you washed the cleaning pad with powder detergent, then it may be
damaged and require replacement. Replacement pads are available at
sharkclean.com.
You might have left the mop in the same spot for too long.
Do you have hard water? If you do, you might want to switch to
distilled water.
Floors are cloudy,
streaky or spotty after
steaming.
This might be leftover from past cleaners used on the floor surface. Use
the Steam Mop a few more times and see if the leftover cloudiness is
removed. If this does not work, we suggest rinsing the floor with water,
letting it dry, and then steam mopping again with a clean pad. One or
more rinses generally removes the residue. A more stubborn case may
require you to rinse the floor with a mix of one part vinegar and two
parts water.
The Professional SLIM
Steam Pocket® Mop is
hard to push.
Make sure the micro-fiber cleaning pad is attached correctly.
Check to see if the cleaning pad is excessively dirty. Replace if the
cleaning pad is too dirty or wet.
10
TOLL FREE: 1-800-798-7398
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ONE (1) YEAR LIMITED WARRANTY
EURO-PRO Operating LLC warrants this product to be free from defects in material
and workmanship for a period of one (1) year from the date of the original purchase,
when utilized for normal household use, subject to the following conditions,
exclusions and exceptions.
If your appliance fails to operate properly while in use under normal household
conditions within the warranty period, return the complete appliance and accessories,
freight prepaid. For Customer Service support, call 1 (800) 798-7398 or visit our
If the appliance is found to be defective in material or workmanship, EURO-PRO
Operating LLC will repair or replace it free of charge. Proof of purchase date and
$ 19.95 to cover the cost of return shipping and handling must be included. *
The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair
or replacement of the unit at our option. This warranty does not cover normal wear
of parts and does not apply to any unit that has been tampered with or used for
commercial purposes. This limited warranty does not cover damage caused by
misuse, abuse, negligent handling or damage due to faulty packaging or mishandling
in transit. This warranty does not cover damage or defects caused by or resulting
from damages from shipping or repairs, service or alterations to the product or any of
its parts, which have been performed by a repair person not authorized byEURO-
PRO Operating LLC.
This warranty is extended to the original purchaser of the unit and excludes all other
legal and/or conventional warranties. The responsibility of EURO-PRO Operating LLC
warranty if any, is limited to the specific obligations expressly assumed by it under
the terms of the limited warranty. In no event is EURO-PRO Operating LLC liable
for incidental or consequential damages of any nature whatsoever. Some states/
provinces do not permit the exclusion or limitation of incidental or consequential
damages, so the above may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights
which vary from state to state or province to province.
*Important: Carefully pack item to avoid damage in shipping. Be sure to include
proof of purchase date and to attach tag to item before packing with your name,
complete address and phone number with a note giving purchase information,
model number and what you believe is the problem with the item. We recommend
you insure the package (as damage in shipping is not covered by your warranty).
Mark the outside of your package “ATTENTION CUSTOMER SERVICE”. We are
constantly striving to improve our products, therefore the specifications contained
herein are subject to change without notice.
Product Registration
product within ten (10) days of purchase. You will be asked to provide the store name,
date of purchase and model number along with your name and address.
The registration will enable us to contact you in the unlikely event of a product
safety notification. By registering you acknowledge to have read and understood the
instructions for use, and warnings set forth in the accompanying instructions.
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EURO-PRO Operating LLC
U.S.: Newton, MA 02459
Canada: Ville St. Laurent, Québec H4S 1A7
1-800-798-7398
COPYRIGHT© EURO-PRO OPERATING LLC 2012
PRINTED IN CHINA
Illustrations may differ from actual product.
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