Shark Carpet Cleaner S3601K 11 User Manual

WWW.SHARKCLEAN.COM  
PRO  
®
STEAM POCKET MOP  
S3601K  
OWNER’S GUIDE  
 
English  
11. DO NOT unplug by pulling on  
power cord. To unplug, grasp the  
plug not the power cord. Do not  
use extension cords or outlets  
with inadequate current carrying  
capacity.  
21. Extreme caution should be  
exercised when using this  
appliance to clean stairs.  
22. Never use steam mop without  
micro-fiber cleaning pad attached.  
23. Keep your work area well lit.  
12. DO NOT put any objects into  
openings. Do not use with any  
opening that is blocked.  
24. Store steam mop indoors in a cool,  
dry place.  
13. DO NOT put hands or feet under  
25. To avoid circuit overload, do not  
operate another appliance on the  
same socket (circuit) as the steam  
cleaner.  
the steam mop. Unit gets very hot.  
14. Use ONLY on flat, horizontal  
surfaces. Do not use on walls,  
counters or windows.  
26. DO NOT run appliance over  
the power cord. If an extension  
cord is absolutely necessary, an  
extension cord rated a minimum  
of 15 ampere, 14 gage cord should  
be used. Cords rated for less  
amperage may overheat. Care  
should be taken to arrange cord so  
that it cannot be pulled or tripped  
over.  
15. DO NOT use on leather, wax  
polished furniture or floors,  
synthetic fabrics, velvet or other  
delicate, steam sensitive materials.  
16. DO NOT add cleaning solutions,  
scented perfumes, oils or any other  
chemicals to the water used in this  
appliance as this may damage the  
unit or make it unsafe for use. If  
you live in a hard water area, we  
recommend using distilled water in  
your steam mop.  
27 Always unplug and allow the steam  
mop to cool before removing or  
changing mop heads.  
WARNING: Your steam mop  
is designed to clean hard floor  
surfaces that will withstand high  
heat. Do not use on unsealed wood  
or unglazed ceramic floors. On  
surfaces that have been treated  
with wax or some no wax floors,  
the sheen may be removed by the  
heat and steam action. It is always  
recommended to test an isolated  
area of the surface to be cleaned  
before proceeding. We also  
17. When in use, NEVER turn the  
appliance over or on its side.  
NEVER DIRECT STEAM TOWARDS  
PEOPLE, ANIMALS OR PLANTS.  
18. NEVER LEAVE THE STEAM MOP  
IN ONE SPOT ON ANY SURFACE  
FOR ANY PERIOD OF TIME WHEN  
MICRO-FIBER PAD IS ATTACHED  
AS THIS WILL DAMAGE YOUR  
FLOORS.  
19. Carefully remove the micro-fiber  
cleaning pad immediately after you  
have unplugged and allowed the  
steam mop to cool.  
recommend that you check the use  
and care instructions from the floor  
manufacturer.  
20.When cleaning the steam mop,  
unplug the power cord from the  
electrical outlet and clean with a  
dry or damp cloth. Do not pour  
water or use alcohol, benzene or  
paint thinner on the unit.  
 
This manual covers model number: S3601K 11  
TECHNICAL SPECIFICATIONS  
Voltage:  
Power:  
Water  
120V., 60Hz.  
1550 Watts  
Capacity: 500ml (16.9 oz.)  
TOLL FREE: 1-800-798-7398  
 
English  
Contents  
Getting Started......................................................................2  
Using Your Steam Mop .......................................................5  
Using Your Carpet Glider...................................................9  
Care of Your Steam Mop....................................................10  
Troubleshooting Guide .......................................................12  
Warranty...................................................................................13  
Thank you for  
purchasing  
the Shark® Pro  
Steam Pocket®  
Mop.  
1
 
Getting Started  
When assembling your steam mop there  
may be a little water in or around the  
water tank. This is because we test all  
our steam mops 100% before you buy  
them, so you get a quality Shark® Pro  
Steam Pocket® Mop.  
h
i
a
c
b
l
j
d
k
m
e
f
g
a All-Purpose Mop Head (1),  
h Quick Release Swivel Cord Wrap  
and Triangle Mop Head (1)  
i
j
Cord Clips  
b Steam Mop Body  
Water Tank Cap  
c Mop Handle  
k Water Tank  
ON/Standby Switch  
d Two-Sided Micro-Fiber Cleaning Pads  
for the All-Purpose Mop Head (3),  
and Triangle Mop Head (2)  
l
m Mop Head Release Button  
e (1) 6mm x 54mm Large Screw*  
f
Filling Flask  
*Phillips or flat head screwdriver can be  
used. Screwdriver not included.  
g Carpet Glider  
2
TOLL FREE: 1-800-798-7398  
 
English  
fig. 1  
IMPORTANT: First things first, always  
make sure the mop is UNPLUGGED  
from the wall when not in use.  
ASSEMBLE  
1
Insert the Mop handle end labeled  
Front” into the steam mop body.  
Make sure it is inserted past the  
line printed on the pole. Secure the  
assembled handle and pole by using  
the large screw and a Phillips or a flat  
head screwdriver (screwdriver not  
included). (fig. 1)  
Never fill the mop, attach the mop  
head, change or remove the micro-  
fiber cleaning pad when the mop is  
plugged into the wall. To prolong  
the life of your Shark® Pro Steam  
Pocket® Mop, we recommend using  
distilled water. Make sure you only  
add water to the tank. Chemicals or  
cleaning solution may damage the  
appliance and could be unsafe for  
you and your family.  
3
 
Getting Started - cont’d  
fig. 2  
fig. 4  
fig. 5  
fig. 3  
IMPORTANT: Don’t use on unsealed  
wood or unglazed ceramic floors.  
On surfaces that have been treated  
with wax or some no wax floors,  
the sheen may be removed by  
the heat and steam action. It is  
always recommended to test an  
isolated area of the surface to be  
cleaned before proceeding. We  
recommend that you check the use  
and care instructions from the floor  
manufacturer.  
2
Use the lavender loop on the side of  
the micro-fiber cleaning pad to slide  
mop head into pad pocket. Then  
secure the quick fasteners on the top  
of the pocket to lock in place.  
(fig. 2)  
3
Snap the mop head into the base to  
secure it. (fig. 3)  
4
Turn the water tank cap counter  
clockwise and remove from the tank.  
(fig. 4)  
Use the filling flask and pour water  
into the tank. Please don’t overfill.  
Replace the cap on the water tank.  
(fig. 5)  
4
TOLL FREE: 1-800-798-7398  
 
English  
Using Your Steam Mop  
IMPORTANT: Make sure you don’t  
use the mop without attaching a  
micro-fiber cleaning pad and adding  
water to the tank first. When you are  
using the mop for the first time, it  
might take longer than the normal 30  
seconds to start steaming.  
fig. 7  
fig. 6  
IMPORTANT: Your Steam Mop needs  
water to make steam! Never use your  
steam mop without water in the tank.  
1
Pull and twist the quick release cord  
holder to unwrap the power cord  
completely. Plug into a 120-volt  
electrical outlet. (fig. 6)  
Sweep or vacuum your floors prior to  
cleaning with your Steam Mop.  
2
The ON/STANDBY switch will  
flash blue. If the light does not turn  
on, reference the troubleshooting  
section on page 12. (fig. 7)  
Visit www.sharkclean.com for other  
great quick cleaning products to  
complement your Steam Mop, such  
as the Shark® Navigator  
(model NV350).  
5
 
Using Your Steam Mop - cont’d  
fig. 9  
fig. 10  
fig. 8  
3
Press the ON/STANDBY button once  
for dust setting (DUST lighted setting  
indicator will illuminate). DUST setting  
is light steam for a quick dusting and  
best dry time. (fig. 8)  
Press the ON/STANDBY button  
a third time to activate the SCRUB  
setting. SCRUB setting is for heavy  
cleaning and will leave floors damp.  
To better understand which steam  
setting to use for your cleaning task,  
turn to page 7.  
Press the ON/STANDBY button  
a second time to activate the  
MOP setting. MOP setting is for  
normal, everyday steam cleaning.  
(fig. 9)  
4
Clean your floors with a forward and  
backward motion. (fig. 10)  
Press the ON/STANDBY button until  
the light flashes to stop the steam.  
6
TOLL FREE: 1-800-798-7398  
 
English  
The Shark® Pro Steam Pocket® Mop has three unique steam settings so  
you can use the perfect amount of steam for the cleaning task at hand.  
See below for tips on when to use each setting.  
Setting  
DUST  
Ideal for These Surfaces  
Recommended Usage  
Laminate  
Bamboo  
Hardwood  
Marble  
Light Cleaning and Dusting  
Loosen and Lift Light Dirt  
Sanitize Floors  
Basic, everyday cleaning  
Hardwood  
Marble  
Tile  
Remove spots and smaller messes  
MOP  
Clean moderate and heavily-  
trafficked areas  
Stone  
Sanitize floors  
Hardwood*  
Tile  
Tough cleaning and removal of  
stuck-on messes and stains  
Deep clean heavily-trafficked areas  
Cut through heavy dirt and grime  
Sanitize floors  
Stone  
SCRUB  
Linoleum  
Carpet  
Freshen area rugs and carpets  
(with Carpet Glider)  
* Scrub mode not recommended for continuous cleaning on hardwood  
7
 
Using Your Steam Mop - cont’d  
fig. 11  
NOTE: Please wait 2-3 minutes for  
5 When one side of the micro-fiber  
cleaning pad gets dirty, just flip the  
mop head and you can quickly start  
using the other side. (fig. 11)  
the Steam Mop to cool off before  
removing the mop head or the  
micro-fiber cleaning pad. Never leave  
the steam mop with a damp/wet  
micro-fiber cleaning pad on  
any floor.  
6 When the water tank is empty, the  
steam mop will stop producing  
steam. You can refill the water tank  
at any time as long as the mop is  
unplugged from the outlet. Follow  
the instructions from page 4. This  
applies to switching the mop heads  
or micro-fiber cleaning pad as well.  
8
TOLL FREE: 1-800-798-7398  
 
English  
Using Your Carpet Glider  
The Steam Mop is great for  
grooming and freshening  
though it won’t clean your  
carpet or area rugs.  
fig. 12  
fig. 13  
THE CARPET GLIDER  
2 Move the steam mop back and  
1 The Carpet Glider can be used with  
the all-purpose head to lightly steam  
your carpet and area rugs. Just  
place the mop head with micro-fiber  
cleaning pad attached on top of the  
glider. The recommended steam  
setting is SCRUB when using the  
carpet glider. (fig. 12)  
forth across a section of the carpet.  
The steam mop won’t clean your  
carpeting or areas rugs, but it’s great  
for grooming and freshening.  
(fig. 13)  
9
 
Care of Your Steam Mop  
fig. 14  
fig. 16  
fig. 15  
AFTER USE AND STORAGE  
2
Empty the water tank before  
1
When you have finished using the  
steam mop, press the ON/STANDBY  
switch until the LED light turns  
flashing BLUE. This stops the unit  
from steaming. Unplug the cord from  
the outlet and place the mop into the  
upright position. Let the unit cool for  
2-3 minutes.  
storage. Remove the water tank cap  
and empty the tank over a sink.  
Replace the water cap. (fig. 15)  
3 To store the Shark® Pro Steam  
Pocket® Mop hanging up, first  
remove the head (after it has cooled  
and the steam has been released)  
then hang on a large hook. (fig. 16)  
Remove the micro-fiber cleaning pad  
by releasing the quick fasteners and  
using the lavender loop on the side  
of the pocket, avoiding contact with  
the hot pad or dirt. (fig. 14)  
10  
TOLL FREE: 1-800-798-7398  
 
English  
To order additional parts and  
accessories, feel free to contact  
call 1-800-798-7398.  
fig. 17  
fig. 18  
DECALCIFYING YOUR STEAM MOP  
Calcium and mineral deposits can  
build up and impact the performance  
of your steam mop over time.  
To extend the life of your product  
we recommend that you use  
distilled water or Shark®’s  
Water Filtration Bottle.  
CARE OF YOUR MICRO-FIBER  
CLEANING PAD  
1
We recommend washing your  
micro-fiber cleaning pad separately  
from other fabrics to avoid picking  
up lint. Only use liquid detergent  
(no powder detergent). Don’t use  
any fabric softeners or bleach. Line  
dry or dry on a low dryer setting.  
(fig. 17)  
2 If there are loose threads on the  
micro-fiber cleaning pad carefully  
cut the thread with scissors. Don’t  
pull on them or cut at the base.  
(fig. 18)  
11  
 
Troubleshooting Guide  
PROBLEM  
POSSIBLE REASONS & SOLUTIONS  
Your steam mop should be securely plugged into a  
120V AC electrical outlet only.  
The Pro Steam  
Pocket® Mop will  
not turn-on.  
Check your fuse or breaker.  
If your unit still does not work, call 1-800-798-7398.  
Is there water in the water tank? If not, add water to your steam  
mop following instructions on page 4.  
The unit will not  
make steam.  
If the unit still doesn’t make steam, follow the decalcification  
instructions on page 11.  
If you have already plugged in your unit, unplug and try a  
different outlet. This may reset the standby mode.  
Cannot select steam  
setting/flashing blue  
light remains on.  
Add water to the tank and press the ON/Standby button to  
select a steam setting.  
If your unit still does not work, call Customer care at  
1-800-798-7398.  
Check to see if your micro-fiber cleaning pad is soaked through.  
We recommend you unplug the steam mop and change the  
micro-fiber cleaning pad.  
The Pro Steam  
Pocket® Mop leaves  
water on the floor.  
Make sure the micro-fiber cleaning pad is attached correctly.  
Do not leave your steam mop on the floor with a damp or  
wet cleaning pad.  
The Pro Steam  
Pocket® Mop left  
a white spot on  
the floor.  
If you’re using tap water we recommend switching  
to distilled water.  
Make sure the cap is securely on the water tank.  
The pad might be dirty, change the pad.  
If you washed the cleaning pad with powder detergent, then  
it might be ruined. Replacement pads are available at  
sharkclean.com.  
You might have left the mop in the same spot for too long.  
Do you have hard water? If you do, you might want to switch  
to distilled water.  
Floors are cloudy,  
streaky or spotty  
after steaming.  
This might be leftover from past cleaners used on the floor  
surface. Use the steam mop a few more times and see if the  
leftover cloudiness is removed. If this does not work, we  
suggest rinsing the floor with water, letting it dry, and then  
steam mopping again with a clean pad. One or more rinses  
generally removes the residue. A more stubborn case may  
require you to rinse the floor with a mix of one part vinegar  
and two parts water.  
The Pro Steam  
Pocket® Mop is  
hard to push.  
Make sure the micro-fiber cleaning pad is attached correctly.  
Check to see if the cleaning pad is excessively dirty. Replace if  
the cleaning pad is too dirty or wet.  
12  
TOLL FREE: 1-800-798-7398  
 
English  
ONE (1) YEAR LIMITED WARRANTY  
EURO-PRO Operating LLC warrants this product to be free from defects in material and  
workmanship for a period of one (1) year from the date of the original purchase, when utilized for  
normal household use, subject to the following conditions, exclusions and exceptions.  
If your appliance fails to operate properly while in use under normal household conditions  
within the warranty period, return the complete appliance and accessories, freight prepaid. For  
If the appliance is found to be defective in material or workmanship, EURO-PRO Operating LLC  
will repair or replace it free of charge. Proof of purchase date and $ 9.95 to cover the cost of  
return shipping and handling must be included. *  
The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair or  
replacement of the unit at our option. This warranty does not cover normal wear of parts and  
does not apply to any unit that has been tampered with or used for commercial purposes. This  
limited warranty does not cover damage caused by misuse, abuse, negligent handling or damage  
due to faulty packaging or mishandling in transit. This warranty does not cover damage or  
defects caused by or resulting from damages from shipping or repairs, service or alterations to  
the product or any of its parts, which have been performed by a repair person not authorized by  
EURO-PRO Operating LLC.  
This warranty is extended to the original purchaser of the unit and excludes all other legal and/  
or conventional warranties. The responsibility of EURO-PRO Operating LLC warranty if any,  
is limited to the specific obligations expressly assumed by it under the terms of the limited  
warranty. In no event is EURO-PRO Operating LLC liable for incidental or consequential  
damages of any nature whatsoever. Some states/provinces do not permit the exclusion or  
limitation of incidental or consequential damages, so the above may not apply to you.  
This warranty gives you specific legal rights, and you may also have other rights which vary from  
state to state or province to province.  
*Important: Carefully pack item to avoid damage in shipping. Be sure to include proof of  
purchase date and to attach tag to item before packing with your name, complete address and  
phone number with a note giving purchase information, model number and what you believe  
is the problem with the item. We recommend you insure the package (as damage in shipping  
is not covered by your warranty). Mark the outside of your package “ATTENTION CUSTOMER  
SERVICE”. We are constantly striving to improve our products, therefore the specifications  
contained herein are subject to change without notice.  
OWNERSHIP REGISTRATION CARD FOR  
CANADIAN CONSUMERS ONLY  
Please complete and return within ten (10) days of purchase. The registration will enable  
us to contact you in the event a product defect is discovered. By returning this card you  
acknowledge to have read and understood the instructions for use, and warnings set  
forth in the accompanying instructions.  
RETURN TO: EURO-PRO Operating LLC, 4400 Bois Franc, St. Laurent, Quebec H4S 1A7  
PURCHASER: ……………………………………………………………………………………............................………............  
ADDRESS: ………………………………………………………………………………………………...........................................  
S3601K 11  
DATE OF PURCHASE: ………………….........….. MODEL: ……………….....................................................  
NAME AND ADDRESS OF STORE: …………………………………...........................………………………………..  
13  
 
U.S.:  
EURO-PRO Operating LLC  
Newton, MA 02459  
Canada: EURO-PRO Operating LLC  
4400 Bois Franc  
Ville St. Laurent, Québec H4S 1A7  
1-800-798-7398  
COPYRIGHT© EURO-PRO OPERATING LLC 2011  
PRINTED IN CHINA S3601K.E.110415  
Illustrations may differ from actual product.  
US Patent Nos. 7669280, 7600401, D611214, D626711,  
D599518, D599517  
 

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